Return Policy Page

Return and Refund Policy

Last updated: September 1, 2022

Thank you for shopping at SET E-Commerce.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

1. If you have a product that is defective, incomplete, damaged or incorrect, you can contact us at our official number +8801313933131.

2. You can avail the return within 7 days of your purchase.

For the following reasons you can return an item:

1. You have received a damaged product.

2. The product is incomplete e.g. missing some items or accessories.

3. You have received a wrong product e.g. wrong size, wrong color or expired manufacturing date.

4. Product does not match the description stated on our website.

Product conditions for returning:

1. For fashion items, the product must be unused, unworn.

2. Please don't remove the product tags that come with it.

3. Please submit the invoice copy

4. All accessories that come with the product must be included.

5. Please send the product in it's original packaging box.

6. Please provide the order number and tracking number of the product.

For any inconvenience, please fell free to reach out to us at support@set-ecommerce.com.bd and at our phone number+8801313933131